Frequently Asked Questions

Where are you guys?

Right here on the web but physically speaking, we are located at 62 Cambridge Terrace, Wellington, New Zealand. See the map to the right.

What are your opening hours?

Here on the web we are open 24 hours a day! But our store adhere's to the following hours:

Mon to Fri 9:00 am - 4:30 pm
Sat 10:00 am - 4:00 pm
Sun 12:00 pm - 4:00 pm

Postage & Handling

New Zealand Delivery

Once you have placed an order with us, you will receive an email containing both billing and delivery details that you provided. Please note that the delivery address must be a street address as we do not deliver to post office boxes. A courier is used for all New Zealand urban and rural deliveries. Please allow up tp 5 working days for delivery – we may have a busy time in our dispatch department, or busy times with our couriers. We deliver anywhere in the country for $10

Note: Working days do not include Saturdays, Sundays or public holidays

If your order is particularly urgent or you require a weekend delivery, please get in touch with us to discuss what is possible for your order.

International Delivery

We don't deliver internationally yet, but it is coming soon so watch this space.

Returns & Refunds

Returns are easy!

If within fourteen days of receiving your order you are not satisfied with an art print purchased from us we will happily replace it or refund your money. In the unlikely event that you are not satisfied with your purchase please contact our customer service team before sending back the items in question. We will tell you how to return items using our Freepost address and give you a returned item number so we can track your exchange or credit.

A refund will not be provided in the following circumstances:

  • Items returned without a returned item number
  • Goods are damaged

Note: The original shipping cost is non-refundable however.

Pricing & Payment

Credit Card

We accept credit card payments made with Visa and Mastercard. All our credit card transactions are processed using a secure, transaction processing facility – PayStation.

Internet Banking

Please allow extra time for funds to clear into our account. Our bank information is:

  • Bank: BNZ
  • Account Number: 02-0560-0137697-000

GST

All prices are inclusive of GST.

Please ensure that all bank deposits contain your invoice number for our reference.