Frequently asked questions

Where are you guys?

62 Cambridge Terrace, Wellington, New Zealand. See the map to the right.

What are your opening hours?

24/7 on the web

Store hours:

Mon to Fri 9:00 am - 5:00 pm
Sat 10:00 am - 4:00 pm
Sun 11:00 pm - 3:00 pm

Postage & handling

New Zealand Delivery

Once you have placed an order with us, you will receive an email containing both billing and delivery details that you provided. Please note that the delivery address must be a street address as we do not deliver to post office boxes. A courier is used for all New Zealand urban and rural deliveries. Please allow up to 5 working days for delivery as we may have a busy time in our dispatch department, or busy times with our couriers. We deliver anywhere in the country for $10.

Note: Working days do not include Saturdays, Sundays or public holidays

If your order is particularly urgent or you require a weekend delivery, please get in touch with us to discuss what is possible for your order.

International Delivery

We don't deliver internationally yet, but it is coming soon so watch this space.

Returns & refunds

Returns are easy!

If within fourteen days of receiving your order you are not satisfied with an art print purchased from us we will happily exchnage it or refund your money. In the unlikely event that you are not satisfied with your purchase please contact our customer service team before sending back the items in question. 

A refund will not be provided in the following circumstances:

  • Without a proof of purchase
  • Goods are damaged

Note: The original shipping cost is non-refundable.

Pricing & payment

Credit Card

We accept credit card payments made with Visa and Mastercard. All our credit card transactions are processed using a secure, transaction processing facility PayStation.

Internet Banking

Please ensure that all bank deposits contain your invoice number for our reference.

When paying by internet banking please allow extra time for funds to clear.

GST

All prices are inclusive of GST.